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Home Posts tagged "Customer Service"

Tag: Customer Service

Customer Service is a vital part of any organisation that provides products and services to consumers. Though a very broad topic, business owners should always consider it as one of the areas that they need to focus on. Constant improvement on this area is necessary to be able to retain existing customers and acquire new ones. People like to be treated with respect and importance. This is the reason why when customers are treated the way they should be, loyalty and love for the brand is what they can give back. Another great advantage of good customer relations is the effect of ‘word-of-mouth’. Customers who feel special will eventually tell other people about their experience, resulting to possible new customers.

At Bureauserv, we have experienced customer service professionals who does not only possess excellent communication skills, but also builds genuine concern for customers.

The articles below discuss different trends, news and tips regarding Customer Service. Need Customer Service and Sales? Talk to us so we can discuss why Bureauserv will be your best outsourcing partner: +61 8 6500 9777 or check out our Customer Service & Sales page.

Articles about "Customer Service"

banner of A to Z series

The A to Z Blog Series

By Camille Rellosa | Accounting, Blog, Customer Service, Digital Marketing, Outsourcing | 26 September, 2017 |

The A to Z series consists of blog posts that enumerate facts or topics related to outsourcing, accounting, customer service, digital marketing and virtual assistant. This blog series is designed as a guide to introduce to people what these services are all about. Each post points out the key ideas that compose the service asExplore Now

Excellent customer service

How to provide excellent customer service

By Emy Bautista | Business Advice, Customer Service, Outsourcing | 6 March, 2017 |

Excellent customer service is mandatory but it is a key for a successful relationship between business and client. Most definitions would describe customer service as a process or the act of taking care of customer’s needs and ensuring customer satisfaction. Customer service is an important part of a company’s strategy. But as Bruce Himelstein, aExplore Now

Outsourcing customer service

Benefits of outsourcing customer service for your small business

By Emy Bautista | Business Advice, Customer Service, Outsourcing | 19 January, 2017 |

Outsourcing customer service is sometimes more efficient than hiring and training a new team. When somebody mentions outsourcing customer service, the image of those huge call centres from a scene in Outsourced or The Best Exotic Marigold Hotel often comes to mind. For most people, customer service outsourcing is a strategy reserved only for FortuneExplore Now

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