Tag: Customer Service Philippines
The Philippines is home to some of the largest Business Process Outsourcing (BPO) companies, especially the ones that offer Customer Service (CS).
Apart from the fact that the Filipinos have a good command of the English language, they learn fast and can adapt to different types of culture, timezone and diversity of customers. Because of the great demand of call center professionals especially within the Metro, some related proficiency courses are already being offered by learning centers.
Customer Service remains as the top business process outsourcing service in the country. As more investors discover the talents and capabilities of the Filipinos, they are constantly hiring CS officers to work with them. Other reason why business owners are entrusting this industry to be handled by Filipinos are lower cost, flexibility, productivity and professionalism.
The following articles discuss news, updates and facts about customer service, not only in the Philippines, but the industry as a whole.
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