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Home Posts tagged "Customer service and sales"

Tag: Customer Service And Sales

Customer service and sales. They are not totally different. As we see, some activities are different in both while some are similar. In companies, departments of both are being kept different. It is just for better management. So that people can focus on particular thing and contribute more. Ultimately, they have to be under one unit – Business Development / Continuous Business improvement. There will be some support and communication from both ends for betterment of company growth.

If we see the quotes in my answer, both are about knowing your customer better and give them what they need. Sales and Service both are part of each other. One cannot stay without other. If there is no sale, no service will be there. If there is no service, customers will not buy the  product. Hence, Sales and service are part of the one department and there will be communication of what’s happening on both part.

Articles about "Customer Service And Sales"

customer support

Customer Service Officers

By design@bureauserv.com | Careers, Manila | 6 September, 2019 |

Bureauserv is looking for Customer Service Officers to join our growing team in Manila. If you are an experienced or undiscovered CLASS ACT performer, who is positively bursting with excitement, then you might be the customer service officer we are looking for. Ideal candidates are analytical, with a positive attitude and strong call handling andRead more

Outsourcing customer service

Benefits of outsourcing customer service for your small business

By Emy Bautista | Business Advice, Customer Service, Outsourcing | 19 January, 2017 |

Outsourcing customer service is sometimes more efficient than hiring and training a new team. When somebody mentions outsourcing customer service, the image of those huge call centres from a scene in Outsourced or The Best Exotic Marigold Hotel often comes to mind. For most people, customer service outsourcing is a strategy reserved only for FortuneRead more

Social Media Marketing

7-Step Guide to Social Media Marketing Success

By design@bureauserv.com | Digital Marketing, Online Marketing | 24 October, 2016 |

If you are using the internet, I’m sure you’ve already heard about Social Media or is already an active user of sites like Facebook, Instagram, Twitter, and LinkedIn. Well, you’re just one of the few billions! Smart Insights reported 2.789 billion people around the world are active social media users. Statista, on the other hand, predictedRead more

mobile wallets

Are Mobile Wallets The Future of Your Business?

By Emy Bautista | Business Advice, Online Marketing | 5 October, 2016 |

Mobile wallets make transactions more efficient. We have all become so attached to our phones that any idea or technology related to it is automatically viewed as a success. And that is why mobile wallets made a worldwide buzz after Apple Pay‘s creation in 2014. It is a mobile payment app that facilitates card-less andRead more

Apple Pay

Apple Pay and its Many Benefits for Businesses and Consumers

By Emy Bautista | Digital Marketing, Online Marketing | 28 September, 2016 |

Apple Pay‘s cashless transactions allows a more secure option for small and medium-sized businesses. Apple’s newest innovation allows cashless transactions over the web. With just a tap of your phone and a click of your finger, businesses can deal with their payments anytime, anywhere. Apple Pay help boost conversions on sales as it promotes a moreRead more

marketing-automation-bureauserv

Marketing Automation: The Modern Way to Advertise

By Emy Bautista | Digital Marketing, Online Marketing, Outsourcing | 16 September, 2016 |

Marketing Automation allows for a more efficient business practice. Automation has made life so much easier and fun, even in marketing. It consolidates all marketing and sales repetitive tasks with automated solutions, which reduces costs and human errors. These days, software and technologies are used to enhance promotional strategies across the globe. These things are individuallyRead more

Outsource to the Philippines

10 Reasons to Outsource to the Philippines

By Emy Bautista | Accounting, Digital Marketing, Online Marketing, Outsource Accounting, Outsource Bookkeeping, Outsourcing | 26 July, 2016 |

Today, BPOs are continuously growing in number around the world. So, businessmen’s success on this trade basically depends on the location of their businesses. One of the most popular outsourcing destinations for years is Philippines. To sum up the reasons why, below are a few factors that substantiate this claim: 1. Cultural Compatibility The PhilippinesRead more

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