Tag: Customer Sales And Service
Customer Sales and Service take care of the fundamentals: your customers. If you are not taking care of your customers you can guarantee that someone else will. Fully Tailored Programmes, Programmes designed to current needs. Fully Qualified Lead Consultant(s). That bring years of educational rigor to course development and presentation. The Latest Approaches. New Line Ideas development programs are designed to hit every individual’s preferred learning style. Fully Interactive. No ‘chalk and talk’ here. Just clear, guided, fun individual and group work which stimulates each and every participant. Fully Supported Material. Achieve ‘stickiness’ through our cyclical and partnership approach.
Sales people should always be trained to ask questions that will give them more insight into their customers. By showing an interest, customer behaviour can change dramatically and rapidly. A few questions enables the sales person to broaden the conversation beyond simply resolving one specific query. What’s more, these questions will provide a useful insight into the current customer challenges, concerns and issues.
