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Excellent customer service and sales are the lifeblood of any organisation. It is essential in acquiring and retaining your company's greatest asset - your customers. Our customer service and sales solutions are designed to generate interest, improve customer engagement and increase satisfaction. As a strategic partner, we are committed to helping you deliver personalised customer experience that adds value to your customer relationships and drives growth and profitability.

Customer Service and Sales

Connect with your clients through customer service and sales.

A successful business prides itself on a strong brand and competent customer service and sales department. And since clients are essential to the growth of a company, their feedbacks and their concerns should be heard. Customers are the most significant part of any business. They are the ones who dictate what kind of product or service a company provides, and therefore, their delight is necessary. Customer satisfaction can be obtained in many ways, but administering customer service is the most efficient way to go.

When consumers have questions about products or services, they expect customer service to take care of their concerns. Through customer service, clients can communicate their demand, which the employee will then execute. Upon completion of the task, the employee will then get the satisfaction of the customer by asking for their feedback. But to properly perform this duty, customer service personnel should be equipped for the task.

People who handle customer service and sales require proper training to possess the proper attitude for the job. And since hiring and training new employees will be taxing to SMEs, more businesses turn to outsource customer service and sales to offshore companies. Deploy this task to an outside entity that specialises in the service is the best way to go. You not only save on resources, but you can also be assured of the quality of service they will provide your customers.

Grow your network with Bureauserv’s customer service and sales!

Outsource your customer service and sales department to Bureauserv! We have a dedicated and passionate team of customer service officers capable of creating rapport and representing your business with a professional edge.

We can help your company with inbound customer support, perform outbound sales and telemarketing campaign, and reach out to your prospects to set up sales meetings. Our virtual assistance services can also assist you in performing your administrative, creative and other related duties.

Inbound and Outbound Customer Service

Telemarketing

Inbound and Outbound
Customer Service
Bureauserv’s customer service officers are committed to meeting your client’s demand for proactive, friendly and exceptional service. We handle every call as equally important as others. And as your brand advocates, we make every interaction an opportunity to elevate your company and remind your customers of the benefits of doing business with you.
Telemarketing Our dedicated, competent and result-oriented sales representatives are equipped to handle virtually any type of hard- or soft-sell sales call. They build rapport and customise the offers and interactions to what resonates with your prospective customers, leading to positive customer experience and high conversion rates. Online Chat Support Turn your website visitors into paying customers by delivering information in the fastest and most convenient way. Our online chat support allows you to engage your visitors, offer immediate assistance and address their questions and concerns before they leave your website and check your competitors. Customer Engagement and Loyalty In today’s highly competitive market, providing meaningful, on-going relationship with customers has become the standard. We can help you strengthen the relationship with your customers, nurture loyalty and improve involvement with your brand.

Customer Engagement and Loyalty

Online Chat Support

Other services you can outsource to Bureauserv Limited

Digital Marketing

Accounting, Bookkeeping and Payroll

Virtual Assistant

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How can we help you?

About Us

Bureauserv Limited specialises in providing innovative and cost-effective business outsourcing solutions with advanced computer telephony applications. We are committed to assisting businesses achieve their desired growth by developing services tailored to their specific needs.   Explore Now..

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Our Services

Inbound Customer Service, Outbound Telemarketing and Sales Support
Web Design and Development, SEO and Social Media Marketing; Digital Marketing
Accounting and Bookkeeping, Payroll and Data Processing
Virtual Assistant and Admin Support

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  • Home
  • Services
    • Customer Service and Sales
    • Digital Marketing Services
      • Web Design and Development
      • SEO and Search Marketing
    • Accounting, Bookkeeping and Payroll
    • Virtual Assistant
  • About Us
  • Careers
  • Blog
  • Contact Us
Bureauserv Limited
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