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Home Blog Archive by category "Outsourcing"

Category: Outsourcing

In business, outsourcing involves the contracting out of a business process (e.g. payroll processing, claims processing) and operational, and/or non-core functions (e.g. manufacturing, facility management, call center support) to another party (see also business process outsourcing). The concept came from the American Glossary ‘outside resourcing’ and it dates back to at least 1981. It sometimes involves transferring employees and assets from one firm to another, but not always. It is also the practice of handing over control of public services to for-profit corporations.

It includes both foreign and domestic contracting, and sometimes includes offshoring (relocating a business function to a distant country) or nearshoring (transferring a business process to a nearby country). Many people confuse outsourcing and offshoring – however they are different. A company can outsource (work with a service provider) and not offshore to a distant country. For example, in 2003 Procter and Gamble outsourced their facilities management support, but it did not involve offshoring. Financial savings from lower international labor rates can provide a major motivation for outsourcing or offshoring. There can be tremendous savings from lower international labor rates when offshoring.

Articles about "Outsourcing"

woman on her laptop

How Can Digital Marketing Help Small Businesses?

By Camille Rellosa | Blog, Digital Marketing, Email Marketing, Online Marketing, Outsourcing, Search Marketing, SEO, Social Media Management, Social Media Marketing | 10 August, 2020 |

Digital marketing for small business The most important thing for a small business venturing into online advertising is to get your brand on search engine platforms like Google and establish social media presence in platforms where your customers are, like in Facebook and Instagram. To rank on search engine platforms, you’ll need an effective websiteExplore Now

Outsourcing Supports Local Businesses

By Camille Rellosa | Accounting, Blog, Brand development, Customer Service, Digital Marketing, Outsource Accounting, Outsource Bookkeeping, Outsourcing, Virtual Assistance | 26 September, 2019 |

Outsourcing has proven to be a great help to small local businesses who need more affordable ways of doing things. We know from experience that running a business requires various resources and workforce, depending on where the company is in its stage of development and where it seeks to be in the next few years.Explore Now

outsourcing virtual assistant to bureauserv

The A to Z of Outsource Virtual Assistant

By Camille Rellosa | Blog, Outsourcing, Virtual Assistance | 17 May, 2019 |

A Administrative Support is one of the main reason why companies choose to outsource to virtual assistants. From drafting letters, creating reports and handling your appointments, the virtual assistants can provide support at real time. C Calendar Management in terms of setting appointments and sending reminder notifications of said appointments is another task outsourced to virtualExplore Now

sustainability and work life balance

Sustainability & Work-Life Balance in Outsourcing

By Camille Rellosa | Blog, Business Advice, Outsourcing | 9 January, 2019 |

SMEs often rely on outsourcing some of their duties due to a shortage of qualified staff needed for certain tasks such as in Accounting and Bookkeeping among others. Increasing profit without losing money and skillset mismatch are the main reasons why businesses choose to outsource certain tasks to offshore companies. CEOs find outsourcing these tasks toExplore Now

different types of customer service

The Different Types of Customer Service You Didn’t Know You Need

By Camille Rellosa | Blog, Customer Service, Outsourcing | 5 September, 2018 |

Businesses thrive when customers are satisfied—and the key to this satisfaction is excellent communication between the company and their consumers. Whether it’s a response from the client in terms of sales or actual feedback from talking to Customer Service (CS)  Agents, communication is necessary and must be given importance. Customer Service is a crucial andExplore Now

secrets to starting

Secrets to Starting a Successful Offshore Outsourcing Company for Non-Business Graduates

By Camille Rellosa | Blog, Outsourcing | 25 April, 2018 |

Treat your journey as a conversation. Explore and analyse before you talk, and listen to others, especially to what is happening around you. Having gone through College courses to study business management is necessary to create a successful business. But what if you don’t have a formal business background, but you are still passionate aboutExplore Now

outsource customer support

The A to Z of Outsource Customer Support

By Camille Rellosa | Blog, Customer Service, Outsourcing | 1 April, 2018 |

A An Agent is a vital part of outsourcing customer support since they are the ones who connect businesses to their customers by taking care of their needs and keeping them informed of what the company has to offer. C Proper Communication is needed for Agents and Clients or Customers to understand one another andExplore Now

offshore outsourcing

The A to Z of OUTSOURCING

By Camille Rellosa | Blog, Outsourcing | 26 September, 2017 |

A Accounting is usually one of the first departments small business outsource because hiring and training new employees are more tedious than having a licensed accountant take care of your finances. C Customer Service maybe the number one job outsourced by companies for it requires special training and the right attitude to deal with theExplore Now

banner of A to Z series

The A to Z Blog Series

By Camille Rellosa | Accounting, Blog, Customer Service, Digital Marketing, Outsourcing | 26 September, 2017 |

The A to Z series consists of blog posts that enumerate facts or topics related to outsourcing, accounting, customer service, digital marketing and virtual assistant. This blog series is designed as a guide to introduce to people what these services are all about. Each post points out the key ideas that compose the service asExplore Now

Why Outsource to the Philippines with Bureauserv?

By Camille Rellosa | Blog, Outsourcing | 20 July, 2017 |

Reasons why you should outsource to Bureauserv Outsourcing offers many benefits especially for SMEs. Outsourcing allows companies to focus on their core businesses without sacrificing the quality and efficiency in other areas of their operation. For companies that do not have the workforce needed to carry out certain duties, outsourcing to offshore businesses with the expertise in thoseExplore Now

semantic SEO

How to do semantic SEO?

By Emy Bautista | Advanced SEO techniques, Brand development, Digital Marketing, Outsourcing | 17 April, 2017 |

Semantic SEO provides better results based on necessary content. How to do SEO in 2017? There is no single, simple answer. Like most technologies, SEO is a complex and ever-changing concept. However, one idea that stands out from our research is the greater emphasis on semantic SEO. Semantic SEO is not a new concept, itExplore Now

Excellent customer service

How to provide excellent customer service

By Emy Bautista | Business Advice, Customer Service, Outsourcing | 6 March, 2017 |

Excellent customer service is mandatory but it is a key for a successful relationship between business and client. Most definitions would describe customer service as a process or the act of taking care of customer’s needs and ensuring customer satisfaction. Customer service is an important part of a company’s strategy. But as Bruce Himelstein, aExplore Now

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