Category: Business Advice

SMEs often rely on outsourcing some of their duties due to a shortage of qualified staff needed for certain tasks such as in Accounting and Bookkeeping among others. Increasing profit without losing money and skillset mismatch are the main reasons why businesses choose to outsource certain tasks to offshore companies. CEOs find outsourcing these tasks toRead more

In light with Google’s announcement of shutting down Google+… In light with Google’s announcement of shutting down Google+ for consumers because of an undisclosed data breach caused by a bug that leaked private information to Google+ applications via the API, heated debates and talks about data privacy and internet regulations are in the works again.Read more

Are you GDPR-ready? Update your Terms & Conditions and Privacy Policies today! The European Commission recently enforced the new General Data Protection Regulation (GDPR) over the European Union and the European Economic Area to supersede the Data Protection Directive and strengthen data protection and enhance the rights of citizens by reforming privacy policies and implementingRead more

A hashtag is “a word or phrase preceded by the symbol # that classifies or categorizes the accompanying text”. – Merriam-Webster Dictionary  Hashtags have become an integral part of social media especially when one wants to be found. The use of the pound sign or the number sign became a symbol for social media posts, especially forRead more

What would you do if one day, you turn on your computer only to find an alarming message stating that your personal files have been hacked, encrypted and can no longer be retrieved unless you pay a certain amount? Unbelievable, right? But this horror story has happened so many times before, and it’s still beingRead more

Visual data is a necessity for digital marketing. Visual plays an important role for our brain to process information. Our eyes are very powerful organs that capture images which our brain makes sense of. Approximately 65% of us are visual learners – those who collect, absorb and recall information more by seeing. We make listsRead more

Excellent customer service is mandatory but it is a key for a successful relationship between business and client. Most definitions would describe customer service as a process or the act of taking care of customer’s needs and ensuring customer satisfaction. Customer service is an important part of a company’s strategy. But as Bruce Himelstein, aRead more

Outsourcing customer service is sometimes more efficient than hiring and training a new team. When somebody mentions outsourcing customer service, the image of those huge call centres from a scene in Outsourced or The Best Exotic Marigold Hotel often comes to mind. For most people, customer service outsourcing is a strategy reserved only for FortuneRead more

Falling into error is the number one danger that non-accountants face when doing bookkeeping. There is a higher risk of making an error when those who do your bookkeeping do not accurately follow the steps necessary for such task. This thing happens when companies choose to delegate bookkeeping tasks to non-accountants to save resources. Based on aRead more

Mobile wallets make transactions more efficient. We have all become so attached to our phones that any idea or technology related to it is automatically viewed as a success. And that is why mobile wallets made a worldwide buzz after Apple Pay‘s creation in 2014. It is a mobile payment app that facilitates card-less andRead more

Business process outsourcing has become a widely accepted global strategy implemented by today’s businesses. Technological advancement and online solutions such as cloud computing and business process as a service (BPaaS) contributed to this shift. Industry experts believe that the growing interest in outsourcing can be attributed to the following benefits: Control and reduce cost SavingRead more