Bureauserv is looking for Customer Service Officers to join our growing team in Manila.
If you are an experienced or undiscovered CLASS ACT performer, who is positively bursting with excitement, then you might be the customer service officer we are looking for.
Ideal candidates are analytical, with a positive attitude and strong call handling and active listening skills and able to work well with our team.
- Must at least have 6 months of Customer Service experience, preferably having 1-2 years of CS work experience.
- Bachelor’s/College Degree is not a requirement.
- Must be an excellent communicator with a pleasing and clear accent.
- Detail-oriented, flexible, reliable and can work efficiently with minimal supervision.
- Ability to multi-task effectively and is result-oriented.
- Has good computer navigation skills and attention to detail.
- Must be proficient in the use of MS Office and Outlook.
- Must be reliable.
- Willing to work the graveyard shift.
- Must be based in the Philippines and willing to work in Manila.
- Participate in planning and executing marketing strategies for targeted clients.
- Answer phone calls efficiently and professionally.
- To direct calls to appropriate team member/s.
- Resolve client inquiries and complaints in a good manner
Qualified applicants MUST email their detailed RESUME with COVER LETTER to firstname.lastname@example.org
Only shortlisted candidates will be notified immediately.